Book a Consultation

Booking a consultation is easy and can be done entirely online. Simply visit our booking page and choose a time that suits you. We offer telehealth appointments nationwide, as well as in-person consultations at our Auckland, Hawke’s Bay and Nelson clinics. You’ll be guided through the process step-by-step, and our team is always available to assist if you have questions.

If you’re unsure whether you’re eligible, we recommend starting with a free nurse call. It’s a great way to ask questions and find out what to expect before booking a paid consultation. Book Your Appointment Now.

During your consultation, one of our experienced doctors will take the time to understand your health history, symptoms, lifestyle, and goals. You’ll discuss your current treatments, medical conditions, and any past experiences with medications. The doctor will explain how medicinal cannabis works, assess whether it’s suitable for your needs, and answer all your questions. If appropriate, they’ll provide a personalised treatment plan and prescription.

You’ll also receive follow-up guidance and have access to our nursing team for ongoing support. 

If assessed as being suitable, most patients receive their prescription at the end of their consultation. In some cases, your doctor may request additional information (such as medical notes or specialist letters) before finalising the script. Once your prescription is issued, it’s sent to the pharmacy and can usually be processed and shipped within 1–2 business days.

No, you do not need a referral. Cannabis Clinic is a direct-to-patient service, meaning anyone in New Zealand can book a consultation without needing to go through their GP. That said, we encourage patients to keep their GP informed, as coordinated care leads to better health outcomes.

Our clinic can also communicate with your GP (with your consent) to ensure continuity of care. If you’re unsure whether medicinal cannabis is appropriate for your condition, we suggest starting with a free eligibility call with one of our nurses: Book Now.

Yes, we can. If you’ve already received a medicinal cannabis prescription from your GP or another clinic and would like to continue treatment with us, we’re here to help. You’ll need to book a consultation with one of our doctors so we can assess your current treatment, review any updates to your condition, and ensure your medication still suits your needs.

If your existing prescription is still valid, we may be able to continue your treatment plan with minimal disruption. Patients transferring from another provider are also eligible for a discounted initial consultation. After you join us, you’ll have access to our full clinical support team, free nurse check-ins, faster medication fulfillment, and educational resources to help you feel confident in your care. Book a consultation now.

A health summary is not required for you to attend your initial consultation, however supplying your health summary allows our clinical team to fully understand your health history and ensure any treatment we prescribe is safe, effective, and tailored to your needs. This includes current and past diagnoses, previous medications, allergies, and any recent test results or specialist letters.

These notes give your doctor a clear picture of what’s been tried before, what’s worked (or hasn’t), and whether there are any contraindications with medicinal cannabis. Having this information upfront helps streamline your consultation, avoids delays, and ensures we meet the legal requirements for safe prescribing under the Medicinal Cannabis Scheme.

You can request your notes from your GP or download them via your online health portal. If you need help, our admin team can guide you step-by-step.

Absolutely. Cannabis Clinic supports patients all across New Zealand through secure telehealth consultations. Whether you’re in Stewart Island, Dunedin, Gisborne, Tauranga, Chatham Islands or anywhere in between, you can speak with a qualified doctor from the comfort of your home using your phone or computer.

We’ve helped thousands of patients in rural and regional areas who otherwise wouldn’t have access to cannabis doctors. Our courier pharmacy service can deliver your medicine directly to your door, and our nurse team is available for follow-ups or questions as needed. Accessing care shouldn’t depend on your postcode – we’re here to make it simple and nationwide. Book your telehealth consultation.

We know how valuable it would be for patients to view their active prescriptions, track remaining refills, and manage strain requests online. That’s why we’re actively developing a new digital platform to improve your experience.

This system will allow you to:

• View your current prescriptions and their expiry dates
• Track the status of your orders
• Request alternative strains (when eligible)
• Message the clinic securely for support

We’ll be rolling this out in the coming months, so stay tuned! In the meantime, our admin and nursing team is available to provide prescription information if needed. Simply call or email and we’ll help you out.

The cost of medicinal cannabis treatment varies based on the product prescribed and individual needs.

Consultation costs:

• Online video consultation: $79
• In-person consultation: $79

After the initial consultation, ongoing follow-up appointments are generally scheduled every three months. However, depending on your situation, follow-ups may be extended if recommended by your doctor.

To make access easier, Lake Road Pharmacy offers flexible payment options like Afterpay and Zip, so you can pay for your treatment in instalments.

For a personalised cost estimate, we recommend booking a
free nurse eligibility call. During this call, we’ll discuss your treatment plan and help you understand the costs involved.

Learn more about our consultation cost.

CBD oil pricing in New Zealand depends on the concentration, format (oil vs. capsule), and the dosage recommended by your doctor. While pricing can vary based on individual needs, we strive to make treatment affordable for everyone. Our doctors and nurses can help you find a product and dosage that best fit your health needs and budget.

We understand that access to treatment can be challenging, which is why Lake Road Pharmacy offers flexible payment options like Afterpay and Zip, allowing you to pay in instalments.

For further assistance in selecting the right treatment plan, we also offer a community support plan to ensure that you receive the care you need, without financial stress.

We’re committed to making treatment affordable and accessible:

• To make access easier, Lake Road Pharmacy offers flexible payment options like Afterpay and Zip, so you can pay for your treatment in instalments.

• Free nurse eligibility calls to help you understand costs upfront, with no commitment.

• Affordable follow-ups consultation at just $39.

• Flexible prescription lengths, so you can reduce the frequency of repeat visits, tailoring your treatment plan to your needs.

• Budget-friendly medicine options, carefully selected to fit your lifestyle and health goals.

If cost is a concern, our team is here to work with you and find the most affordable treatment pathway – whether it’s reviewing lower-dose options or considering a slower introduction plan. In some cases, our doctors can assist in advocating for employer support or special consideration.