Book a Consultation

Booking a consultation is easy and can be done entirely online. Simply visit our booking page and choose a time that suits you. We offer telehealth appointments nationwide, as well as in-person consultations at our Auckland, Hawke’s Bay and Nelson clinics. You’ll be guided through the process step-by-step, and our team is always available to assist if you have questions.

If you’re unsure whether you’re eligible, we recommend starting with a free nurse call. It’s a great way to ask questions and find out what to expect before booking a paid consultation. Book Your Appointment Now.

During your consultation, one of our experienced doctors will take the time to understand your health history, symptoms, lifestyle, and goals. You’ll discuss your current treatments, medical conditions, and any past experiences with medications. The doctor will explain how medicinal cannabis works, assess whether it’s suitable for your needs, and answer all your questions. If appropriate, they’ll provide a personalised treatment plan and prescription.

You’ll also receive follow-up guidance and have access to our nursing team for ongoing support. 

If assessed as being suitable, most patients receive their prescription at the end of their consultation. In some cases, your doctor may request additional information (such as medical notes or specialist letters) before finalising the script. Once your prescription is issued, it’s sent to the pharmacy and can usually be processed and shipped within 1–2 business days.

No, you do not need a referral. Cannabis Clinic is a direct-to-patient service, meaning anyone in New Zealand can book a consultation without needing to go through their GP. That said, we encourage patients to keep their GP informed, as coordinated care leads to better health outcomes.

Our clinic can also communicate with your GP (with your consent) to ensure continuity of care. If you’re unsure whether medicinal cannabis is appropriate for your condition, we suggest starting with a free eligibility call with one of our nurses: Book Now.

Yes, we can. If you’ve already received a medicinal cannabis prescription from your GP or another clinic and would like to continue treatment with us, we’re here to help. You’ll need to book a consultation with one of our doctors so we can assess your current treatment, review any updates to your condition, and ensure your medication still suits your needs.

If your existing prescription is still valid, we may be able to continue your treatment plan with minimal disruption. Patients transferring from another provider are also eligible for a discounted initial consultation. After you join us, you’ll have access to our full clinical support team, free nurse check-ins, faster medication fulfillment, and educational resources to help you feel confident in your care. Book a consultation now.

A health summary is not required for you to attend your initial consultation, however supplying your health summary allows our clinical team to fully understand your health history and ensure any treatment we prescribe is safe, effective, and tailored to your needs. This includes current and past diagnoses, previous medications, allergies, and any recent test results or specialist letters.

These notes give your doctor a clear picture of what’s been tried before, what’s worked (or hasn’t), and whether there are any contraindications with medicinal cannabis. Having this information upfront helps streamline your consultation, avoids delays, and ensures we meet the legal requirements for safe prescribing under the Medicinal Cannabis Scheme.

You can request your notes from your GP or download them via your online health portal. If you need help, our admin team can guide you step-by-step.

Absolutely. Cannabis Clinic supports patients all across New Zealand through secure telehealth consultations. Whether you’re in Stewart Island, Dunedin, Gisborne, Tauranga or anywhere in between, you can speak with a qualified doctor from the comfort of your home using your phone or computer.

We’ve helped thousands of patients in rural and regional areas who otherwise wouldn’t have access to cannabis doctors. Our courier pharmacy service can deliver your medicine directly to your door, and our nurse team is available for follow-ups or questions as needed. Accessing care shouldn’t depend on your postcode – we’re here to make it simple and nationwide. Book your telehealth consultation

We know how valuable it would be for patients to view their active prescriptions, track remaining refills, and manage strain requests online. That’s why we’re actively developing a new digital platform to improve your experience.

This system will allow you to:

• View your current prescriptions and their expiry dates
• Track the status of your orders
• Request alternative strains (when eligible)
• Message the clinic securely for support

We’ll be rolling this out in the coming months, so stay tuned! In the meantime, our admin and nursing team is available to provide prescription information if needed. Simply call or email and we’ll help you out.

Medicinal cannabis costs vary depending on the type of product prescribed, the dosage, and how often you use it. Most patients can expect to spend between $3–$7 per day on their medicine, although this can differ based on individual needs.

Your initial consultation with a Cannabis Clinic doctor costs $79 for an online video or $99 in person, followed by a more in-depth first follow-up appointment (recommended 4–6 weeks later), which costs $49. After that, ongoing follow-up re-scripts are just $39 for a 10-minute check-in every three months (or as needed for prescription renewals).

Because everyone’s treatment plan is different, the best way to get a personalised cost estimate is to book a free nurse eligibility call, where we’ll help you understand what treatment might involve and what costs to expect. Book your free call here.

Learn more: How Much Does Medicinal Cannabis Cost in NZ?

CBD oil pricing in New Zealand depends on the concentration, format (oil vs capsule), and daily dose recommended by your doctor. On average, most patients spend around $100–$250 per month on CBD oil, although lower or higher doses may affect this.

CBD is typically taken daily and prescribed in a concentration that suits your condition. Higher strength oils may cost more upfront, but often last longer, which can be more economical over time. Our doctors and nurses can help you find a product and dosage that fits your health needs and budget.

Learn more: The Cost of CBD Oil in NZ and The Real Cost of Medicinal Cannabis in New Zealand.

We understand that price is one of the biggest barriers to accessing medicinal cannabis. Unfortunately, medicinal cannabis is not currently subsidised by Pharmacy, meaning patients must cover the full cost of treatment themselves.

The products prescribed through our clinic are pharmaceutical-grade, meaning they must meet strict quality, safety, and manufacturing standards. These standards include third-party testing, traceability, consistent dosing, and Medsafe approval – all of which contribute to the higher cost compared to unregulated or overseas products.

The good news? Prices have steadily decreased over the past few years, and we expect this trend to continue as more products become available. We’re committed to finding the best value options for your needs and will always work with you to find a cost-effective plan. 

Read more: The Real Cost of Medicinal Cannabis in New Zealand.

While we don’t currently offer formal payment plans, we do everything we can to make access more affordable:

• Free nurse eligibility calls to help you understand costs before committing
• Low-cost follow-ups ($39 per 10-minute phone consultation)
• Flexible prescription lengths, so you can reduce the frequency of repeat visits
• Budget-friendly medicine options, tailored to your needs and lifestyle

If cost is a concern, our team can work with you to find the most affordable treatment pathway – including reviewing lower-dose options or slower introduction plans. In some cases, our doctors can help advocate for employer support or special consideration.

Talk to us: Book a free nurse call or email us at [email protected] for confidential advice.