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Helpdesk Q&A

What is medical cannabis?

Medical cannabis refers to therapeutic cannabis-based products that are legally prescribed by a qualified doctor. These products include compounds such as CBD (cannabidiol) and THC (tetrahydrocannabinol), which interact with your body’s natural endocannabinoid system – a system that helps regulate things like sleep, mood, pain, immune function, and inflammation. Unlike recreational cannabis, medical cannabis is used under the guidance of a clinician to support specific health outcomes.

CBD (cannabidiol) oil is one of the most widely used medicinal cannabis products. It’s non-psychoactive, meaning it won’t make you feel “high,” and it has a broad range of potential health benefits. CBD is known for its calming and anti-inflammatory effects, and it’s often used to support sleep, anxiety, pain, and overall well-being. CBD oil is taken orally or under the tongue and is well-tolerated by most people. Learn more: CBD Oil NZ

THC (tetrahydrocannabinol) and CBD (cannabidiol) are two of the most well-known compounds found in the cannabis plant. THC is the psychoactive ingredient – it may cause a “high,” but also has powerful effects in managing pain, nausea, sleep, and appetite. CBD is non-psychoactive and works with the body’s endocannabinoid system to promote calm, reduce inflammation, and support balance in body and mind. Depending on your condition, one or both compounds may be used in treatment.

Many patients report significant improvements in symptoms such as chronic pain, insomnia, anxiety, inflammation, and stress when using medicinal cannabis. While it’s not a “cure-all,” clinical studies and patient outcomes continue to show promising results. Medicinal cannabis may be used alone or alongside other treatments, depending on your needs. As with any treatment, effectiveness varies person to person. Booking a consultation with a doctor trained in cannabinoid medicine is the best way to determine if it could work for you.

Medicinal cannabis works by interacting with the endocannabinoid system (ECS), a natural system in your body that helps regulate pain, mood, sleep, appetite, memory, immune function, and more. The ECS uses chemical messengers (endocannabinoids) to keep your body balanced – this is known as homeostasis. When the ECS is out of balance, you may experience symptoms like pain, anxiety, or poor sleep. Medicinal cannabis contains cannabinoids like CBD and THC, which mimic your body’s natural endocannabinoids to support this balance.Learn more: Understanding Medicinal Cannabis.

If you’ve struggled to manage symptoms with conventional treatments or are looking for a plant-based option, medicinal cannabis may be worth exploring. It’s often prescribed for conditions such as chronic pain, anxiety, PTSD, arthritis, sleep issues, and neurological or inflammatory disorders. Our doctors take a case-by-case approach, reviewing your health history and goals before making a recommendation. If you’re curious, book a consultation to see if this is the right path for you: Book Now

There’s no single “approved list” of qualifying conditions in New Zealand – instead, prescriptions are based on clinical judgement. That said, some of the most common conditions we see at Cannabis Clinic include:

  • Chronic pain (e.g. arthritis, migraines, injury-related pain)
  • Anxiety, PTSD and stress-related disorders
  • Insomnia and other sleep disturbances
  • Inflammatory conditions like fibromyalgia
  • Cancer-related symptoms such as nausea, appetite loss, or pain
  • Neurological conditions such as epilepsy, MS, or Parkinson’s

If you’re unsure whether your condition qualifies, our nurse team can guide you through the process and help you book with a doctor.

Medicinal cannabis in New Zealand includes CBD oils, capsules, and dried flower for vaporisation. Some products contain THC or a combination of THC and CBD, depending on your needs and what your doctor prescribes. Each product must meet strict quality standards set by Medsafe, and availability may vary over time. We’ll work with you to find the best option for your condition, symptoms, and lifestyle.

Our clinic prescribes a variety of formats to suit different needs:

  • CBD-only oil (most commonly prescribed)
  • CBD/THC oil in varying ratios
  • THC-only oil in certain clinical cases
  • CBD or THC capsules
  • Dried flower (for a tea or vaporisation only – not for smoking)

The format and cannabinoid content are carefully chosen based on your medical history, treatment goals, and preferences.

The taste of medical cannabis products can vary. Oils often have an earthy, herbal, or slightly bitter flavour due to the plant compounds. Some people find this taste strong, while others don’t mind it. If the taste is an issue, capsules offer a flavourless alternative, and vaporised flower has a more aromatic, herbal profile that some patients find more pleasant.

It depends on the type and dose. CBD does not cause any intoxicating effects and is safe for daytime use. THC, on the other hand, may cause a “high” at higher doses. Our doctors carefully tailor THC prescriptions to minimise unwanted effects and support symptom relief. In most cases, patients using prescribed THC report feelings of relaxation, improved sleep, or pain relief – not a recreational high.

CBD oils and capsules generally have no noticeable smell. However, dried cannabis flower may have a distinct herbal or earthy scent, especially when vaporised. This smell is usually mild and doesn’t linger for long. If you’re concerned about odour, our team can suggest low-scent or alternative formats.

Is medical cannabis legal in NZ?

Yes. Medical cannabis has been legal in New Zealand since 2018. It can only be accessed with a valid prescription from a registered New Zealand doctor. All products must meet the standards outlined in the Medicinal Cannabis Scheme and be approved for use under Medsafe regulations. Cannabis Clinic was one of the first clinics in NZ to prescribe medicinal cannabis, and we remain at the forefront of supporting safe, legal access for patients nationwide. Learn more: Is CBD Oil Legal in NZ

Yes, if it’s prescribed to you, you are legally allowed to carry it with you in public. However, your medicine must be in its original packaging and clearly labelled with your name and dosage instructions. Using your medicine (especially any containing THC) in public is not recommended, as this could draw unwanted attention or cause confusion. As a general rule, treat your medication with the same discretion as you would any prescription medicine.

If you are using CBD-only products, you can legally drive as long as you are not impaired. CBD is non-intoxicating and does not affect motor function or cognition. However, if your prescription includes THC, we usually recommend waiting at least 8–10 hours before driving to ensure it has cleared your system and you are not impaired. If you feel drowsy, slow to react, or otherwise affected, do not drive. Roadside drug testing is conducted in New Zealand and can detect THC. Driving while impaired can result in legal consequences. Learn more: Changes to Random Roadside Saliva Drug Testing in NZ: What it Means for Medicinal Cannabis Patients

Yes, if your medication contains THC, it may result in a positive drug test. CBD-only products will not typically show up on drug tests, but some tests may not distinguish between cannabinoids. If you are in a safety-sensitive role or subject to workplace drug testing, we recommend speaking with your employer in advance. Cannabis Clinic can provide supporting letters and documentation for patients, but we cannot override employer policies.

No, we do not recommend the use of medicinal cannabis during pregnancy or while breastfeeding. There is currently insufficient scientific evidence to confirm the safety of cannabinoids during these times, and international health guidelines recommend avoiding all cannabis products during pregnancy and lactation.

We also recommend ceasing cannabis products around 3 months before trying for pregnancy – this is valid for both individuals with sperm and those with eggs. If you have questions about treatment options while pregnant, speak to your doctor or midwife.

Yes, but the rules differ for domestic and international travel. If you’re travelling within New Zealand, you can legally carry your prescribed medicinal cannabis as long as it remains in its original pharmacy packaging with a clear label showing your name, dosing instructions, and prescribing doctor. We recommend taking a copy of your prescription or treatment summary with you, especially when travelling through airports. We can also provide a letter of support for travel, for extra peace of mind.

If you’re flying, pack your medication in your carry-on bag and ensure it remains easily accessible if requested by security. If you have questions about domestic travel, our nursing team can help guide you before your trip.

International travel is much more complex. Medicinal cannabis remains illegal in many countries, and even CBD-only products may be restricted or banned. Some countries have strict penalties for possession, regardless of whether your medicine is legally prescribed in New Zealand. For this reason, we strongly advise not travelling internationally with medicinal cannabis unless you have checked the regulations in your destination country and layovers and obtained the appropriate travel permits, where possible.

Learn more about travelling with medicinal cannabis in our blog: I****Travelling with medicinal cannabis blog post here

No, it’s not legally required to inform your GP about your medicinal cannabis prescription. However, at Cannabis Clinic, we strongly recommend open communication between your prescriber and primary care provider. Coordinated care ensures better outcomes, especially if you’re managing multiple medications or chronic conditions. Most GP’s are often happy to have their patients use safer, legal medicinal cannabis over illicit sources.

If you consent, our team will send a copy of your treatment plan and consultation summary directly to your GP. This helps create a complete picture of your care and reduces the risk of medication interactions. For patients with complex health histories or those seeking continuity across providers, shared information can be especially important.

Want to know how medicinal cannabis integrates into your broader healthcare plan? Read more: How Medicinal Cannabis Works in the Body

Possibly – it depends entirely on your employer’s drug policy. While a valid prescription for medicinal cannabis is legal in New Zealand, this does not automatically protect you from workplace consequences. Many employers, especially in safety-sensitive industries, have zero-tolerance drug policies that include THC, even when used legally.

If your prescription includes THC, we recommend:

  • Reviewing your company’s drug and alcohol policy
  • Speaking with your employer or HR department
  • Letting our team provide a supporting letter for your workplace

We regularly help patients navigate employment-related questions and provide documentation explaining the legal status and therapeutic purpose of your treatment. However, final decisions around employment rest with your employer.

If you’re concerned about drug testing, these articles might help:

No. Unfortunately, medicinal cannabis in New Zealand can only be prescribed to current residents who hold a valid National Health Index (NHI) number. This system is part of our healthcare infrastructure and is required for all prescriptions.

If you’re travelling to New Zealand from overseas, we recommend discussing alternative treatment options with your home country’s healthcare provider before departure. Importing medicinal cannabis into NZ is also prohibited without a special licence, which is rarely granted to individuals.

Travelling with medicinal cannabis? Always check local laws. You can learn more about legal access in NZ here: Medicinal Cannabis in NZ – A Legal Guide

How do I book a consultation for medicinal cannabis?

Booking a consultation is easy and can be done entirely online. Simply visit our booking page and choose a time that suits you. We offer telehealth appointments nationwide, as well as in-person consultations at our Auckland, Hawke’s Bay and Nelson clinics. You’ll be guided through the process step-by-step, and our team is always available to assist if you have questions.

If you’re unsure whether you’re eligible, we recommend starting with a free nurse call. It’s a great way to ask questions and find out what to expect before booking a paid consultation. Book Your Appointment Now.

During your consultation, one of our experienced doctors will take the time to understand your health history, symptoms, lifestyle, and goals. You’ll discuss your current treatments, medical conditions, and any past experiences with medications. The doctor will explain how medicinal cannabis works, assess whether it’s suitable for your needs, and answer all your questions. If appropriate, they’ll provide a personalised treatment plan and prescription.

You’ll also receive follow-up guidance and have access to our nursing team for ongoing support. 

If assessed as being suitable, most patients receive their prescription at the end of their consultation. In some cases, your doctor may request additional information (such as medical notes or specialist letters) before finalising the script. Once your prescription is issued, it’s sent to the pharmacy and can usually be processed and shipped within 1–2 business days.

No, you do not need a referral. Cannabis Clinic is a direct-to-patient service, meaning anyone in New Zealand can book a consultation without needing to go through their GP. That said, we encourage patients to keep their GP informed, as coordinated care leads to better health outcomes.

Our clinic can also communicate with your GP (with your consent) to ensure continuity of care. If you’re unsure whether medicinal cannabis is appropriate for your condition, we suggest starting with a free eligibility call with one of our nurses: Book Now.

Yes, we can. If you’ve already received a medicinal cannabis prescription from your GP or another clinic and would like to continue treatment with us, we’re here to help. You’ll need to book a consultation with one of our doctors so we can assess your current treatment, review any updates to your condition, and ensure your medication still suits your needs.

If your existing prescription is still valid, we may be able to continue your treatment plan with minimal disruption. Patients transferring from another provider are also eligible for a discounted initial consultation. After you join us, you’ll have access to our full clinical support team, free nurse check-ins, faster medication fulfillment, and educational resources to help you feel confident in your care. Book a consultation now.

A health summary is not required for you to attend your initial consultation, however supplying your health summary allows our clinical team to fully understand your health history and ensure any treatment we prescribe is safe, effective, and tailored to your needs. This includes current and past diagnoses, previous medications, allergies, and any recent test results or specialist letters.

These notes give your doctor a clear picture of what’s been tried before, what’s worked (or hasn’t), and whether there are any contraindications with medicinal cannabis. Having this information upfront helps streamline your consultation, avoids delays, and ensures we meet the legal requirements for safe prescribing under the Medicinal Cannabis Scheme.

You can request your notes from your GP or download them via your online health portal. If you need help, our admin team can guide you step-by-step.

Absolutely. Cannabis Clinic supports patients all across New Zealand through secure telehealth consultations. Whether you’re in Stewart Island, Dunedin, Gisborne, Tauranga or anywhere in between, you can speak with a qualified doctor from the comfort of your home using your phone or computer.

We’ve helped thousands of patients in rural and regional areas who otherwise wouldn’t have access to cannabis doctors. Our courier pharmacy service can deliver your medicine directly to your door, and our nurse team is available for follow-ups or questions as needed. Accessing care shouldn’t depend on your postcode – we’re here to make it simple and nationwide. Book your telehealth consultation

We know how valuable it would be for patients to view their active prescriptions, track remaining refills, and manage strain requests online. That’s why we’re actively developing a new digital platform to improve your experience.

This system will allow you to:

  • View your current prescriptions and their expiry dates
  • Track the status of your orders
  • Request alternative strains (when eligible)
  • Message the clinic securely for support

We’ll be rolling this out in the coming months, so stay tuned! In the meantime, our admin and nursing team is available to provide prescription information if needed. Simply call or email and we’ll help you out.

Medicinal cannabis costs vary depending on the type of product prescribed, the dosage, and how often you use it. Most patients can expect to spend between $3–$7 per day on their medicine, although this can differ based on individual needs.

Your initial consultation with a Cannabis Clinic doctor costs $79 for an online video or $99 in person, followed by a more in-depth first follow-up appointment (recommended 4–6 weeks later), which costs $49. After that, ongoing follow-up re-scripts are just $39 for a 10-minute check-in every three months (or as needed for prescription renewals).

Because everyone’s treatment plan is different, the best way to get a personalised cost estimate is to book a free nurse eligibility call, where we’ll help you understand what treatment might involve and what costs to expect. Book your free call here.

Learn more: How Much Does Medicinal Cannabis Cost in NZ?

CBD oil pricing in New Zealand depends on the concentration, format (oil vs capsule), and daily dose recommended by your doctor. On average, most patients spend around $100–$250 per month on CBD oil, although lower or higher doses may affect this.

CBD is typically taken daily and prescribed in a concentration that suits your condition. Higher strength oils may cost more upfront, but often last longer, which can be more economical over time. Our doctors and nurses can help you find a product and dosage that fits your health needs and budget.

Learn more: The Cost of CBD Oil in NZ and The Real Cost of Medicinal Cannabis in New Zealand.

We understand that price is one of the biggest barriers to accessing medicinal cannabis. Unfortunately, medicinal cannabis is not currently subsidised by Pharmacy, meaning patients must cover the full cost of treatment themselves.

The products prescribed through our clinic are pharmaceutical-grade, meaning they must meet strict quality, safety, and manufacturing standards. These standards include third-party testing, traceability, consistent dosing, and Medsafe approval – all of which contribute to the higher cost compared to unregulated or overseas products.

The good news? Prices have steadily decreased over the past few years, and we expect this trend to continue as more products become available. We’re committed to finding the best value options for your needs and will always work with you to find a cost-effective plan. 

Read more: The Real Cost of Medicinal Cannabis in New Zealand.

While we don’t currently offer formal payment plans, we do everything we can to make access more affordable:

  • Free nurse eligibility calls to help you understand costs before committing
  • Low-cost follow-ups ($39 per 10-minute phone consultation)
  • Flexible prescription lengths, so you can reduce the frequency of repeat visits
  • Budget-friendly medicine options, tailored to your needs and lifestyle

If cost is a concern, our team can work with you to find the most affordable treatment pathway – including reviewing lower-dose options or slower introduction plans. In some cases, our doctors can help advocate for employer support or special consideration.

Talk to us: Book a free nurse call or email us at [email protected] for confidential advice.

How should I take medicinal cannabis?

Medicinal cannabis comes in a variety of formats, and how you take it depends on your prescription and personal health goals. Common methods include:

  • CBD or THC oil – Usually taken orally by placing drops under the tongue (sublingual) or swallowed directly.
  • Capsules – Swallowed like any medication, offering a convenient, tasteless option.
  • Dried flower – Used with a dry herb vaporiser. Vaporisation is the only approved inhalation method in NZ and offers fast symptom relief.
  • Topicals – In some cases, cannabis-infused creams or balms may be prescribed for localised pain or inflammation.

Each method has a different onset time and duration. Oils and capsules tend to have longer-lasting effects but take longer to start working (30–90 mins), while vaporised flower acts more quickly (within minutes) but wears off sooner. Your doctor will recommend the best format and dosage based on your condition, lifestyle, and preferences.

Follow your doctor’s instructions carefully. Typically:

  • Start low and go slow – Begin with the lowest prescribed dose and gradually increase as advised.
  • Be consistent – Take your medicine at the same time(s) each day for steady results.
  • Monitor effects – Keep a journal to track symptoms and side effects.
  • Avoid mixing with alcohol or sedatives unless specifically cleared by your doctor.

For oils: Shake the bottle, measure the dose with the dropper, and place it under your tongue for 30–60 seconds before swallowing. For capsules, take with water. If you’re unsure how to use your medication, our nursing team is available to guide you.

Side effects vary depending on your sensitivity, the product, and dosage. Most are mild and manageable. Common side effects may include:

  • Drowsiness or fatigue (especially with THC)
  • Dry mouth
  • Dizziness or light-headedness
  • Changes in appetite
  • Mild anxiety or mood changes (usually dose-related)

CBD is generally well tolerated with fewer side effects. THC may cause stronger effects if taken in excess or by people sensitive to it.

For more information, see our article: Does Medicinal Cannabis Cause Addiction? The Science Behind Dependency

Most side effects can be resolved by adjusting the dose or changing the product. If you experience any discomfort, contact our nursing team immediately – we offer free nurse consultations to help manage your care.

Steps to take:

  • Stop increasing your dose.
  • Reduce or pause the medication if symptoms are intense.
  • Book a nurse call for support and advice.
  • Log your symptoms to help guide future treatment.

Never discontinue medication without professional guidance. We’re here to support you at every step.

Medicinal cannabis is not considered addictive in the way substances like opioids, alcohol, or tobacco are. Some patients may develop a tolerance or dependence (especially with high-dose THC), but this is rare and usually reversible.

CBD is non-addictive and does not cause withdrawal. THC, when used responsibly and under clinical supervision, poses a low risk of dependency.

We assess every patient’s medical history and risk factors to ensure your treatment is safe. If you have concerns, discuss them with your prescribing doctor.

Learn more in our blog: Does Medicinal Cannabis Cause Addiction?

Yes, we support flexibility when clinically appropriate. You can discuss your preferences during your doctor consultation, and in many cases, multiple strains (especially dried flower) can be prescribed for variety within your treatment plan.

If you need to request a change outside of a consult, our nursing team can facilitate this, provided:

  • The new strain has equal or lower THC content.
  • The change is based on clinical need or response.

There is no additional charge for requesting a strain change via our clinical team.

Due to NZ’s Medicines Act, we’re not allowed to list specific products publicly. However, our clinic works with a wide range of approved, Medsafe-compliant products – including multiple CBD and THC strains, in oil, capsule, and flower formats.

We tailor your prescription based on clinical goals, symptoms, and your preferences. For product-related queries or strain availability, please book a free nurse consultation where we can legally discuss your options in a one-on-one setting. Book your free nurse call here.

Is it appropriate to use cannabis while tapering off diazepam?

In some cases, medicinal cannabis can support patients who are tapering off benzodiazepines like diazepam, especially for managing withdrawal symptoms such as anxiety, insomnia, or muscle tension. However, this process must be supervised by a healthcare professional. Stopping benzodiazepines suddenly can lead to serious health risks, so it’s important to follow a structured tapering plan.

Medicinal cannabis, particularly CBD, may offer a gentler alternative to help with sleep and mood during the taper. Our doctors can work collaboratively with your GP or specialist to ensure your treatment is safe and aligned with your overall plan.

Learn more about cannabis as an adjunct to mental health and medication: Medicinal Cannabis for Anxiety

Medicinal cannabis is sometimes prescribed as part of a broader treatment plan for conditions in collaboration with your mental health specialist such as anxiety, PTSD, and sleep-related mental health disorders. However, it’s not appropriate for all mental health conditions.

Patients with a history of psychosis, schizophrenia, or bipolar disorder may be advised to avoid THC due to the risk of exacerbating symptoms, however, may be included in your treatment plan if cleared by your mentalh health specialist in specific cases.  CBD-only options may also be safer, as CBD has shown potential in reducing anxiety and improving sleep without psychoactive effects.

Our doctors take a cautious and personalised approach, factoring in your mental health history, current medications, and treatment goals before prescribing.

Read more: Learn More About CBD And Its Benefits

It’s true that high doses of THC may worsen or trigger psychosis in people who are genetically predisposed or already diagnosed with a psychotic disorder. However, the conversation around cannabis and psychosis needs nuance.

You can explain that you’re seeking clinical guidance, not recreational use, and that you’re exploring CBD or low-THC options under medical supervision. Mentioning the difference between recreational cannabis and prescribed, pharmaceutical-grade cannabis often helps shift the conversation.

If your doctor is concerned, feel free to book a free nurse consultation with us – we’re happy to explain how different cannabinoid profiles are used safely and responsibly in mental health care, and discuss possible treatment plans in collaboration with your mental health specialist.

While long-term studies are still ongoing, growing evidence suggests that medicinal cannabis, particularly CBD, can be safely used over extended periods when prescribed and monitored appropriately.

For workplace discussions, we offer official employer support letters for patients actively prescribed and using cannabis legally in NZ. These letters explain the legal framework, medical oversight, and safety measures involved in treatment.

We recommend being transparent with your employer and sharing resources such as:

  • How Medicinal Cannabis Works in the Body
  • NZ Medicinal Cannabis Scheme Overview

For patients who work in safety-sensitive roles, we provide additional documentation and nurse consultations to support your workplace needs.

We’re so sorry to hear what you’re going through. If you’re allergic to opioids or seeking non-opioid alternatives during cancer care, medicinal cannabis may offer symptom relief, particularly for pain, nausea, sleep, or appetite support.

Our doctors can assess your full medical history and recommend a treatment plan aligned with your goals and sensitivities. While we can’t prescribe to overseas visitors, if you’re a New Zealand resident with a valid NHI number, we can absolutely support you during your travels around the country.

Please reach out to our nursing team or book a consultation to explore your options safely and respectfully.

You may find these articles helpful:

Many patients use medicinal cannabis to help with muscle spasms, injury recovery, and long-standing pain, particularly when other treatments have failed or caused side effects.

CBD has anti-inflammatory properties and may reduce spasm severity and inflammation. THC can also support nerve-related pain and help relax tight muscle groups. Together, they work through the endocannabinoid system to restore balance and reduce pain signaling.

Our doctors can tailor a treatment plan based on your specific injury or condition, offering guidance on product types and dosing strategies.

More info: Can Cannabis Help with Chronic Pain?

Medicinal cannabis may provide supportive care for individuals living with autism and complex PTSD (CPTSD), especially when conventional medications have caused side effects or proved ineffective. Many patients in similar circumstances find CBD beneficial for its calming, non-intoxicating effects on the nervous system.

For autism, research is still developing, but early studies suggest that CBD may help manage symptoms like anxiety, agitation, and sleep disturbances. CPTSD support may include addressing anxiety, hypervigilance, and emotional dysregulation.

Our doctors will tailor a plan based on your health history, current medications, and goals. Due to the NZ Medicines Act, we can’t share product names publicly, but we welcome you to book a free nurse consultation to explore your options in more detail.

Read more: Medicinal Cannabis and CBD for Mental Health
See our FAQ on How Medicinal Cannabis Works in the Body

Currently, THC gummies are not available under New Zealand’s Medicinal Cannabis Scheme. All prescribed products must meet Medsafe quality standards, and edible THC products like gummies have not yet been approved.

However, if we look to Australia and other regulated markets, we see edible options (including gummies) gaining traction. It’s possible that THC gummies may become available in NZ in the future as the regulatory framework evolves and new products are assessed.

We’ll keep our patients updated as new options become approved. If you’re looking for a more convenient method of administration, CBD and THC capsules may offer a suitable alternative in the meantime.

Due to NZ’s Medicines Act, we cannot publicly name or advertise specific medicinal cannabis strains. However, Cannabis Clinic has access to a diverse and growing range of dried flower options that are approved by Medsafe and available by prescription.

Your doctor can prescribe one or more strains that suit your medical needs, such as sleep support, pain relief, or anxiety management. Each strain is chosen based on factors like cannabinoid content (THC/CBD), terpene profile, and patient tolerance.

For personalised guidance, speak with our clinical team or book a nurse consultation to discuss what options may be right for you.

Yes – we’re actively developing a new patient portal that will allow you to view your prescriptions, track repeat availability, and request alternative products or follow-ups directly online. This platform is designed to give you more transparency and control over your treatment.

We know how helpful this feature will be for managing your medicine and streamlining communication, and it’s one of our top development priorities.

In the meantime, if you have questions about your script, repeats, or options, our nursing team is here to help. Just reach out by phone or email, or book a free nurse call: Book a free call

Yes, there are currently dried flower products approved by Medsafe for vaporisation, not smoking. These are available by prescription and can be used with compatible dry herb vaporisers.

Vaporising is the only legal method for inhaling medicinal cannabis in New Zealand, as smoking is not permitted under the Medicinal Cannabis Scheme. Vaporisation offers fast-acting relief and is preferred by many patients for its efficacy and safety.

If you’re looking for a vaporiser-friendly product or want to explore whether dried flower is suitable for your condition, book a consultation or speak to our nursing team for personalised advice.

Book a free nurse call to learn more about what’s available.

Yes, but there are a few guidelines. If you’d like to try a new strain or change your prescription, we recommend discussing it during your consultation with your doctor.

In some cases, you may be able to request a strain change without a consultation, as long as the new option is considered clinically appropriate and contains equal or lower THC levels than your current product. These requests are reviewed and approved by your prescribing doctor to ensure ongoing safety and effectiveness.

There’s currently no additional fee for this service, and our nursing team can guide you through the process. Simply email or call our clinical team, or fill out a strain request form provided by our support staff.

Due to the NZ Medicines Act, we’re unable to publicly name or promote specific medicinal cannabis products. However, in our clinical experience, CBD-only oils are the most commonly prescribed option for anxiety. CBD is non-intoxicating, meaning it won’t make you feel “high,” and it’s widely known for its calming effects, excellent safety profile, and ability to support emotional regulation without impairing daily function.

For some patients, particularly those dealing with sleep-related anxiety, PTSD, or complex mental health conditions, a low-dose blend of CBD and THC may be considered. In these cases, THC is prescribed cautiously and in small amounts to avoid unwanted psychoactive effects while supporting relaxation and improved sleep quality.

Ultimately, there’s no “one size fits all” when it comes to anxiety treatment. Your ideal medicinal cannabis plan will depend on:

  • The type and severity of your anxiety
  • Whether it’s linked to sleep, trauma, or chronic stress
  • Your medication history and any current treatments
  • Your lifestyle, work demands, and treatment goals

We recommend booking a free nurse consultation to explore your options in a private, one-on-one setting. Our team will listen, answer any questions you may have, and guide you through whether medicinal cannabis could be a safe and suitable option for you.

Learn more: Medicinal Cannabis for Anxiety

Yes. In New Zealand, there is a range of medicinal cannabis flower products that are approved for vaporisation. These products are designed specifically for medical use and must meet Medsafe quality standards. Vaporising allows cannabinoids like THC and CBD to be absorbed quickly through the lungs, making it a fast-acting option for symptom relief, especially for conditions like chronic pain, anxiety, and sleep difficulties.

Importantly, smoking cannabis is not permitted under the Medicinal Cannabis Scheme – only vaporisation is approved as a safe, legal method. If you already own a daily-use vaporiser, our clinical team can help determine which product might be suitable based on your device and medical needs.

To explore vaporisation options, speak to one of our nurses or doctors during your consultation, or learn more about the pros and cons of vaporised cannabis in this article.

We understand that bringing up medicinal cannabis at work can feel daunting, but you’re not alone. At Cannabis Clinic, we provide supporting letters and documentation for patients who require them for workplace discussions. These outline your legal prescription, dosage, and your right to use prescribed medicine under the care of a doctor.

When talking to your employer:

  • Be honest and proactive – initiate the conversation before any drug testing occurs
  • Emphasise that your treatment is legally prescribed and monitored by medical professionals
  • Clarify that your medication (especially if it’s CBD-only) does not impair your ability to perform your job safely
  • Offer to provide documentation from your doctor or clinic

Every workplace is different, and we recommend reviewing your employment agreement or policies around substance use. If you’re unsure how to approach the conversation, our nurse team can offer tailored guidance during a free call.

Learn more:

In New Zealand, your employer may have the right to conduct workplace drug testing, especially in safety-sensitive industries. However, having a legal medicinal cannabis prescription is your right, and employers are required to take this into account under employment law.

That said, not all workplaces make allowances for THC, even when prescribed. If you test positive for THC and your employer has a zero-tolerance policy, it could still impact your employment. That’s why it’s critical to:

  • Know your company’s drug and alcohol policy
  • Disclose your prescription early if drug testing is likely
  • Get a support letter from your clinic outlining your treatment
  • Avoid THC-containing medicines if you work in safety-critical roles

We offer letters for workplace purposes to patients who have had a doctor consultation in the last six months and are currently prescribed medication.

Learn more: Medicinal Cannabis and Drug Testing

International travel with medicinal cannabis is not recommended. Many countries have strict drug laws, and what is legal in New Zealand may be prohibited elsewhere, including prescribed cannabis. Even carrying CBD oil, which is non-intoxicating, can result in fines or criminal charges in certain destinations.

If you must travel with your medication:

  • Always check the laws of your destination country AND any countries you transit through
  • Contact their embassy for up-to-date guidance
  • Carry your prescription and a letter from your doctor
  • Ensure products are in original packaging with pharmacy labels

However, most clinics – including ours – strongly advise against travelling internationally with medicinal cannabis. Instead, speak to your doctor about how to manage your symptoms while overseas.

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It’s best to approach this with caution. While occasional moderate alcohol use may not cause serious harm, combining alcohol with medicinal cannabis, particularly THC-containing products, can increase drowsiness, impair judgement, and affect coordination.

If you’ve recently started cannabis-based treatment:

  • Avoid alcohol until you know how your medication affects you
  • Never drink and drive while taking THC
  • Talk to your doctor about any concerns

For CBD-only treatments, interactions are less likely, but everyone responds differently. If you’re using medicinal cannabis for mental health or sleep, alcohol may interfere with your results. For personalised guidance, speak with our nurse team.

Yes, when prescribed appropriately, medicinal cannabis can be a safe and effective treatment for older adults. In fact, many of our patients are aged 60 and above, using cannabinoids to manage pain, arthritis, sleep issues, anxiety, and neurodegenerative conditions.

That said, older adults may be more sensitive to certain effects, particularly from THC, so our doctors typically start with low doses and gradual adjustments. Medicinal cannabis can also interact with other medications, so it’s important we review your health history in detail before prescribing.

If you’re an older adult or supporting a parent through this journey, we offer free eligibility calls to help assess suitability and provide reassurance.

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Yes, tolerance is possible, particularly with THC-based medications. Over time, your body can become accustomed to the presence of cannabinoids, meaning you may not feel the same effects at the same dose. This is more common with regular or high-dose THC use. CBD, on the other hand, does not appear to create the same tolerance buildup and can often be used long-term without issue.

To minimise tolerance:

  • Follow your prescribed dosage carefully
  • Avoid increasing your dose without medical advice
  • Take occasional “tolerance breaks” if advised by your doctor. Generally, at least 48 hours consecutively every 2 weeks is a good rule of thumb – however, this is very adaptable to your lifestyle.
  • Use THC only when needed, and explore CBD-first or combination therapies

Your doctor will help you develop a plan that supports long-term effectiveness and safety. If you feel your medication isn’t working as well, book a follow-up consultation to review your treatment.

Read more: What You Need to Know about Using Medical Cannabis Flower in a Vaporiser in NZ

Possibly – but it depends on what you’re taking. Medicinal cannabis can interact with some medications, including those that affect the liver, nervous system, or blood pressure. This is especially true for high-dose CBD, which is processed by the same enzymes in the liver as many other prescription drugs.

Common interactions to be cautious about include:

  • Sedatives or antidepressants (cannabis products may enhance drowsiness or mood effects)
  • Blood thinners (cannabis products may increase levels of some anticoagulants)
  • Anti-seizure medications (cannabis products can affect blood concentrations)

That’s why it’s essential to share your full medication list during your consultation. Our doctors review everything to ensure your treatment is safe and compatible. Never stop or change medications without medical guidance.

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For patients seeking relief from anxiety, depression, PTSD, or stress, but without the “high” of THC, CBD-only products are an excellent starting point. CBD is non-intoxicating and can:

  • Promote calm and focus
  • Reduce physical symptoms of anxiety (e.g. heart rate, tension)
  • Support better sleep and emotional regulation
  • Lower inflammation, which is increasingly linked to mood health

In some cases, doctors may recommend small amounts of THC in the evening for sleep or trauma-related conditions, but this is done with caution and tailored individually.

If you’re exploring plant-based mental health support but want to avoid feeling altered, ask about CBD-first treatment plans in your consultation.

Read more: How Cannabis Can Help With Anxiety

Not always – it depends on your condition and the formulation prescribed. Many patients use CBD daily to maintain consistent support for anxiety, pain, or sleep. Others may use THC or flower products as needed (e.g. for breakthrough pain or evening use).

Your doctor will help you create a personalised dosing plan that might include:

  • Daily baseline support (e.g. CBD oil)
  • As-needed symptom relief (e.g. THC capsule or flower)
  • Flexible dosing for flare-ups or situational stress

Medicinal cannabis is highly individualised – some patients find benefit with small daily doses, others may not need it every day. What matters most is what works for your body and lifestyle.

Yes – and this is an important distinction. While both are derived from the cannabis plant, CBD oil is a therapeutic product that contains concentrated levels of cannabidiol (CBD) and is only available via prescription in New Zealand.

Hemp oil, often sold in supermarkets or health stores, is made from hemp seeds and contains little to no CBD. It’s more like a nutritional supplement – good for cooking or skincare – but it does not have the same therapeutic properties as prescription CBD oil.

For targeted symptom relief, inflammation, anxiety, or sleep, you’ll want to use CBD oil prescribed by a doctor.

Learn more: CBD Oil vs Hemp Oil – What’s the Difference?

Medicinal cannabis in New Zealand is available in a range of formats, including:

  • CBD oil – most commonly prescribed, taken under the tongue
  • THC/CBD oil blends – for specific symptom support
  • Capsules – tasteless and convenient for regular dosing
  • Dried flower – prescribed for vaporisation only (not smoking)
  • Lozenges or oral sprays – less common but available in some cases

The format you’re prescribed depends on your symptoms, preferences, medical history, and what’s most appropriate for your treatment goals. Your doctor will talk you through the pros and cons of each.

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How can we help you?

General help and support enquiries: [email protected]

Treatment and dosing enquiries: [email protected]

Shipping and existing order enquiries: [email protected] 

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For any other questions you may have, please contact us using the form below and one of our friendly team will be in touch. We are excited to be a part of your medicinal cannabis journey.